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Privacy Policy

01

Overview

At Jeevoday Multispeciality Hospital, we are committed to safeguarding the confidentiality, accuracy, and security of your personal and clinical health information. This Privacy Policy explains how we collect, handle, disclose, and secure your personal records when you use our website, schedule consultations, submit diagnostic inquiries, or receive inpatient/outpatient treatment.

By interacting with our digital portal, scheduling an appointment, or visiting our campus, you consent to the collection and handling of your records as described in this policy.

02

Information We Collect

Personal Identifiers

Full name, phone number, email, date of birth, age, gender, national ID, and emergency attendant contact details.

Clinical & Health Records

Medical histories, doctor case notes, prescribed drugs, diagnostic reports, MRI/CT scans, and allergies.

Digital Interaction Logs

IP address, browser parameters, online appointment scheduling timestamps, and submission records.

Billing & TPA Insurance

Cashless policy numbers, claims documentation, billing ledgers, and transaction confirmations.

03

How We Use Your Information

  • Check Provide clinical diagnoses, surgical operations, medication protocols, and nursing monitoring.
  • Check Coordinate priority OPD appointment bookings and emergency casualty responses.
  • Check Facilitate direct TPA empanelment and cashless insurance claim settlements.
  • Check Send appointment confirmations, vaccination alerts, and follow-up medical advice.
  • Check Comply with Indian statutory healthcare regulations and public health orders.
04

When We Share Information

We uphold strict medical confidentiality and never sell patient records. Data sharing occurs only under defined protocols:

  • Check With Your Explicit Consent: For external super-specialist second opinions or medical referrals.
  • Check Internal Care Team: Between attending doctors, surgeons, duty nurses, and pathologists.
  • Check Statutory Authorities: Where mandated by law, epidemiological reporting, or court subpoenas.
05

Data Security & Retention

We utilize secure socket layer encryption (SSL/TLS), strict database access hierarchies, and firewalls to safeguard all electronic medical records. Physical and digital records are archived in compliance with the Medical Council of India and Indian Clinical Establishment rules.

Encrypted Storage

All patient consultation records and transactions are securely encrypted.

Role-Based Access

Only attending healthcare specialists and authorized staff can open clinical files.

06

Your Privacy Rights

Patients or their legally authorized guardians hold the right to:

  • Request certified copies of diagnostic summaries and discharge cards.
  • Request updates to outdated contact numbers, addresses, or attendant details.
  • Withdraw consent for non-essential communications (such as health wellness newsletters).

To exercise your data privacy rights, write to our hospital desk at info@jeevodayhospital.com.

07

Cookies & Digital Tools

Our website uses essential session cookies to remember department filters, maintain secure navigation, and collect anonymized performance telemetry. We do not sell tracking cookies or provide your browsing behaviors to advertising brokers.

08

Children's Health Data

Pediatric patient profiles and medical treatment histories are managed strictly under the authorization of parents or verified legal guardians.

Have questions? Our medical administrative desk is available Monday through Saturday from 9:00 AM to 7:00 PM.

09

Changes to This Policy

We may update this privacy statement periodically to reflect changes in regulatory directives or hospital workflows. Revisions will be published on this page with an updated timestamp.